You made a lot happen to get all of our global movements on the ground. So very appreciative of all the hard work from ALL of the PLG members around the globe … Looking back there were a lot of cases this year with definitely some of which you had to keep on top of to bring a miracle result. Sometimes it not how you handle the 99% but the 1% that are difficult and you all really came through on some of those tough 1 percenters
where you all had to cattle prod the authorities.